Website Emirates
If You are Looking for Jobs in London, Check out this Travel Consultant Job vacancy in London. Our Travel Consultants are expected to deliver a very high standard of customer service & sales of a range of product portfolios and destinations on offer. Additionally, they are expected to provide operational & service support to customers prior to departure, during their holidays, and also after their return home. You should be able to handle a multitude of tasks in any of the following sub-disciplines; Service, Sales, After-Sales, Tailor-made, and Ticketing
Your Duties And Responsibilities as a Travel Consultant
- Ensuring that all forms of contact with the customer are handled quickly and efficiently whilst achieving and exceeding service & sales performance targets against key performance indicators
- Contribute towards your own personal development by keeping up-to-date with our Product offering, new additions, and changes to the portfolio.
- Have an ability to form valuable relationships with our customers whilst leveraging our brand values to ensure repeat business.
- Handle customer queries and after-sales requests needs and requirements, ensuring all complaints & queries are dealt with within our minimum service level agreements
- Work collaboratively with all business units to improve efficiencies and the delivery of high service quality levels for optimal customer experience
- Have the ability to interact and effectively communicate with a host of third-party suppliers in order to complete a sale or service requirement for our customers.
Job Details Company Name : Emirates Location : London, United Kingdom Job Type : Full-Time