Representative, Reservations Sales – American Airlines

Website American Airlines

The Reservations Sales Representative sells American Airlines service to prospective customers by answering incoming calls and assisting customers in reaching satisfactory solutions to their travel needs. If You are Looking for Jobs in the Dominican Republic, Check out this Representative Job vacancy in the Dominican Republic.

Your Duties And Responsibilities as a Representative, Reservations Sales

  • Apply sales techniques, while providing scheduling, fare, and flight information to our customers in a manner that meets the basic training and normal call guidelines.
  • In addition, the sales and service representatives will respond to caller inquiries in our non-airline-related ventures as call volumes dictate.
  • All functions are performed within certain time constraints that are based on the average talk and work times of fellow employees.
  • Representatives are cross-trained to process domestic/international sales calls, including Aadvantage products.
  • Must display a high level of professionalism, friendliness, and composure when dealing with customers including the ability to interpret and resolve customer needs.

Who Can Apply For This Position 

  • High school diploma.
  • Ability to work a variety of shifts assigned by seniority, according to operational needs.
  • Satisfactory attendance is required.
  • Public communication skills are required.
  • Operation of a computer terminal and standard pc keyboard required.
  • Ability to read, write, fluently speak and understand the native and the English language.
  • English and Spanish, professional business writing, grammar, and spelling are key skills.
  • Minimum 25-49 wpm typing requirement.
Job Details  
Company Name : American Airlines
Location : Dominican Republic
Job Type : Full-Time


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