Ramp and Customer Service Agent Job in Fargo

Website Envoy

If You are Looking for Jobs in Fargo, Check out this Ramp and Customer Service Agent Job vacancy in Fargo. Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career?  If so, read on!  Come and work with the best of the best in aviation at Envoy Air where you will join a team committed to providing outstanding service.

Your Duties And Responsibilities as a Ramp and Customer Service Agent

  • Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver the baggage to the claim area or the connecting flight
  • Collaborate with the internal team to ensure a safe and on-time departure
  • May clean the interior of the aircraft, clean and service aircraft lavatories 
  • Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
  • Collaborate with the internal team to ensure passenger information is processed accurately and flights are sent out on time
  • Create a positive start to a passenger’s trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
  • Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, calculate and collect any appropriate fees
  • Listen to passengers and resolve their issues in accordance with company policies and procedures as a result of flight interruptions in a timely and friendly manner

Who Can Apply For This Position 

  • Possess a valid, unexpired, and unsuspended state driver’s license; some license restrictions may prohibit a candidate from being considered for this role 
  • Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off
  • Flexible to work additional hours with short notice when operationally necessary
  • Must be able to carry, bend, lift and turn bags and other items weighing up to 75 lbs. 
  • Must be willing and able to work outside in variable weather conditions 
  • Must enjoy working under deadlines, working a physical job outdoors, and have an interest in the airline industry 
  • Able to communicate in a clear, polite, and friendly manner
  • Must be able to read, write, fluently speak, and understand the English language 
Job Details  
Company Name : Envoy
Location : US-ND-Fargo
Job Type : Full-Time

To apply for this job please visit us-envoyair.icims.com.


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