Qatar Airways Jobs in Manila, Philippines | Airport Services Duty Officer

Website Qatar Airways

If You are Looking for Jobs in Manila, this Airport Services Duty Officer Job vacancy might be a perfect fit for you.

In this role, you will supervise and control flight-handling activities such as flight editing, check-in, transfers, and boarding, in order to ensure a high service standard. You will achieve optimum customer satisfaction and on-time department of flights.

You will also have overall control of the shift as a direct representative of the Airport Services Manager. You will also ensure the punctuality and safety of all Qatar Airways operations.

Brief Description For Airport Services Duty Officer

  • Ensuring that all QR aircraft handling standards are met on a shift basis
  • Managing and controlling manpower on the shift, in order to optimize utilization and maintain staff morale and discipline
  • Ensuring proper allocation of manpower and resources in the airport operations
  • Completing checks to ensure adequate standards are maintained
  • Ensuring that passenger and aircraft handling practices conform to the safety and security standards
  • Facilitating ramp handling activities in liaison with GHA, Caterers, Fueling, Maintenance, Cargo, and Crew to expedite departure
  • Resolving customer problems and complaints while on duty and working with all departments including Customer Relations to provide resolutions for complaint handling

Anyone who fulfills the Below Requirements can Apply for this Position

  • Relevant experience in an airline or reputed Ground Handling Operations at the supervisory level.
  • Strong background in Airport or GHA Operations
  • Excellent customer focus and service delivery.
  • Should have the legal rights to live and work in the Philippines
  • Good understanding of Conditions of Carriage, International Civil Aviation Safety, and Security Procedures in accordance with ICAO and IATA.
  • Overall knowledge of airport functions within passenger and baggage handling, weight and balance, and dangerous goods regulations.