Website Qatar Airways
If You are Looking for Jobs in Australia, Check out this Senior Airport Services Agent Job vacancy in Australia. Provides quality service to passengers with respect to check-in, boarding, special services, lounges, airport hotel, and baggage services as per the company’s commercial and safety standards and procedures ensuring passengers and their baggage are handled in a consistent and efficient manner. Ensure Premium Passengers receive total quality service and staff adheres to safety policy and security standards of the company.
Your Duties And Responsibilities as a Senior Airport Services Agent
- Acts as the first contact between the Airline and its customers as well as all stakeholders and agents who may need assistance with questions, portray QR image to the highest standards.
- Ensure that airport operation meets QR’s standards; policies and procedures satisfy local and international safety and security standards and conform to aviation regulatory requirements.
- Ensure smooth handling of Customer service at the station.
- Liaises with ramp and GHA staff and supports Airport Services Supervisors in all areas.
- Perform the Aircraft Turnaround Check (ATC) duty as assigned by the ASM to ensure the safe operation of QR ground ramp product.
- Ensure all areas of operations, i.e. flight OPS (OTP), WBL, aircraft loading, baggage handling, departure, arrival, and cargo handling run smoothly and efficiently.
- Monitors all Gate and Check activities ensuring the accurate, service-oriented acceptance and boarding of passengers.
Who Can Apply For This Position
- Trade or Vocational qualification
- Minimum 3 years of job-related experience required with at least 1 year of relevant experience in Airport Operations of a leading airline.
- Excellent communication skills with fluency in the English language.
- High energy and a positive attitude are necessary to perform well in this very highly pressured and demanding environment.
- DCS experience and knowledge of ticketing is an advantage for this job
Job Details Company Name : Qatar Airways Location : Australia - AU Job Type : Full-Time