Passenger Service Agent

Website Horizon Air

Are you customer-service oriented and looking for a challenging and rewarding job in Everett? Horizon Air is currently hiring for a Passenger Service Agent position. In this role, you will be responsible for providing exceptional customer service to our passengers, including ticketing, baggage handling, and assisting with onboarding. If you have excellent communication skills and a passion for helping others, we encourage you to apply for this position at Horizon Air in Everett

Duties and Responsibilities

  • Leads the Passenger Service Agents on shift and is responsible for the success of a team’s ability to achieve the mutually established goals of Horizon Air and Alaska Airlines.
  • Ensures that the Passenger Service Agents follow proper procedures.
  • Performs leadership duties such as assigning flights for the day, and scheduling and managing agents on a week-to-week basis.
  • Other duties may include clerical functions, reports, and assisting with unexpected passenger needs or complaints.
  • The Team Captain will also perform Passenger Service Agent duties.

Q: What experience is needed for this passenger service agent job at Horizon Air in Everett?

A: To apply for this passenger service agent job at Horizon Air in Everett, you should have a minimum of 6 months of customer service or airline operations experience. You should also have strong active listening and verbal communication skills and the ability to juggle multiple tasks in a fast-paced environment.

Q: Where is this passenger service agent job located?

A: This passenger service agent job at Horizon Air is located in Everett.

Conclusion: If you are customer service-oriented and have a passion for helping others, we encourage you to apply for this passenger service agent job at Horizon Air in Everett. As the team captain, you will have the opportunity to lead and motivate a team, as well as perform passenger service agent duties. With strong communication skills and the ability to juggle multiple tasks, you will be well-equipped to succeed in this fast-paced environment. Don’t miss out on this exciting opportunity to join the team at Horizon Air and apply today.


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