Operations Agent | Southwest Airlines, Dallas

Website Southwest Airlines

If You are Looking for Jobs in Dallas, Check out this Operations Agent Job vacancy in Dallas. An Operations Agent provides legendary Customer Service by assuring weight and balance of aircraft, efficient boarding of aircraft, and coordinating Ramp, Operations, Provisioning, and aircraft servicing to accomplish on-time performance.

Your Duties And Responsibilities as an Operations Agent

  • Responsible for providing legendary Customer Service to people boarding the aircraft by coordinating Ramp, Operations, Provisioning, and servicing aircraft to ensure on-time departures and quick turnarounds and to make up time on delayed flights
  • Works in airport operation office, gate area, jetways, and air freight facilities. May be exposed to a wide variety of weather conditions and jet and machinery noise and fumes. Opens and closes the stations, advising Dispatch of the same
  • Handles Station AMS and radio communications traffic as needed
  • Coordinates loading and unloading of aircraft by monitoring ramp activities
  • Answers station operations’ telephones
  • Advises Gate Agents when boarding will begin
  • Prepares dispatch release forms and collects weather reports from OTIS for the Crew

Who Can Apply For This Position 

  • Ability to read documents, follow instructions, learn and understand ramp operations procedures, rules and regulations
  • Ability to type and/or use a computer keyboard with sufficient speed to meet the demands of the job
  • Must successfully complete Operations Agent training program with a 90% or greater average and evaluation / probationary period
  • Must be aware of hazardous situations and be able to handle emergencies as needed
  • Must work under tight time constraints to accomplish quick turns of aircraft
  • Must possess good written and oral skills
  • Must present a well-groomed appearance in accordance with the Ground Operations Employee Handbook and Labor Agreement
Job Details  
Company Name : Southwest Airlines
Location : Dallas, TX, USA
Job Type : Full-Time 
Job Posted on : 22-June-2022

To apply for this job please visit careers.southwestair.com.