Office-Based Reservations Representative – Dallas/Fort Worth

Website American Airlines

If You are Looking for Jobs in Dallas/Fort Worth, Check out this Office-Based Reservations Representative  Job Vacancy in Dallas/Fort Worth. American Airlines is seeking Full Time Office-Based Representatives at the Dallas/Ft Worth Reservations Center

This full-time, in-office position is based at our newly-renovated Dallas/Fort Worth Reservations Center, located at 4700 American Boulevard, Fort Worth, TX 76155. As a member of our Global Reservations organization, you will work together with fellow team members in multiple offices around the world, and deliver elevated sales and service to customers.

Your Duties And Responsibilities as an Office-Based Reservations Representative

  • Master several weeks of fast-paced, intensive training on products, processes, policies, and tools; and continue learning with recurrent training each year
  • Handle contacts from customers and gain their trust by providing solutions to their travel needs
  • On occasion be offered voluntary overtime and required to work mandatory overtime
  • Accrue up to two (2) weeks of vacation in the first year for use in the subsequent calendar year
  • Receive health benefit options including medical, dental, vision, prescription drug, and other optional benefits
  • Be eligible for American Airlines team member travel privileges
  • Generate revenue by selling tickets and related products/services
  • Offer a high level of customer service
  • Work on a full-time basis, at a workstation, on a PC with a headset; including weekends and holidays, and day/evening/overnight shifts that could vary throughout the year and as determined through seniority bidding;
  • Receive matching 401(k) plan up to 5.5% of eligible compensation after completing 1-year of service
  • Work within a caring environment with a passion for culture and diversity with a strong sense of community, volunteer groups, and support of the various cause

Who Can Apply For This Position 

  • Will be at least 18 years of age
  • Will have a high school diploma or GED Equivalency
  • Can read, write, and fluently speak and understand the English language
  • Are self-disciplined and accountable for performing job functions with minimal supervision
  • Are resourceful, skilled in problem-solving, and able to handle difficult/stressful situations
  • Will be able to perform duties while remaining at a workstation for extended periods of time
  • Can work as scheduled and in accordance with the American Airlines Attendance policy
  • Will concentrate on details and handle multiple tasks with accuracy while providing outstanding customer service
Job Details  
Company Name : American Airlines
Location : Dallas/Fort Worth, TX, USA
Job Type : Full-Time

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