Member Services Representative Job in Chicago

Website American Airlines

If You are Looking for Jobs in Chicago, Check out this Member Services Representative Job Vacancy in Chicago. This job is a member of the Credit Union Team within the American Airlines Credit Union. ​This position will be responsible for building positive relationships with American Airlines Credit Union members, which is key in understanding member needs and recommending appropriate products and services to fulfill those needs.

Your Duties And Responsibilities as a Member Services Representative

  • Creates and promotes positive name recognition for the Credit Union
  • Works with branch/department managers and leverages cross-selling opportunities
  • Researches member inquiries and provide solutions as required in a timely manner
  • Maintains awareness of all branch functions and duties to provide proper support and coverage at all times
  • Implements and enforces internal control and security measures in accordance with Credit Union policies and government regulations
  • Fosters a culture that promotes teamwork, service excellence, and relationship building within the covered branches and overall organization

Who Can Apply For This Position

  • Ability to interact professionally with all employees and members
  • Ability to self-motivate with strong organization skills and capacity for attention to detail
  • Ability to effectively prioritize work and meet deadlines
  • Ability to sit and/or stand for extended periods of time
  • The ability to speak, read, and write Spanish is a plus
  • Ability to work independently and with minimal supervision
  • Ability to perform basic math calculations and analyze data
  • Ability to work varying schedules, including evenings and weekends
  • Ability to maintain satisfactorily
Job Details  
Company Name : American Airlines
Location : Chicago, IL, USA
Job Type : Full-Time


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