Manager II, Guest Service Job in Las Vegas

Website spirit airlines

If You are Looking for Jobs in Las Vegas, Check out this Manager II, Guest Service Job Vacancy in Las Vegas. Spirit Airlines is seeking a talented Guest Service Manager to join our growing team at the Harry Reid International Airport. The Manager of Guest Service is a department lead with full responsibility and accountability for all guest service functions at the station. These include but are not limited to service delivery (courtesy and friendliness), staff planning, on-time performance, baggage service, oversight of the different areas of the operation (lobby, gates, baggage), and management of irregular operations.

Your Duties And Responsibilities as a Manager II, Guest Service

  • Ensure that the guest service department meets or exceeds operational goals such as on-time performance, courtesy and friendliness, Mishandled Baggage Ratio (MBR), management of irregular operations, and compliance with all company policies and regulatory requirements (DOT, FAA, ADA).
  • Assignment of station resources (people and equipment).
  • Establish and maintain an appropriate organizational structure and headcount.
  • Ensure that all areas are appropriately staffed and plan ahead to anticipate future staffing needs or deficiencies and take steps to ensure staffing remains adequate at all times.
  • Suspension of work in any area for safety or operational needs.
  • Ensure that the department operates within the established budget.

Who Can Apply For This Position 

  • Bachelor’s Degree in aviation-related field preferred.
  • Ability to work under minimal supervision/direction Occasional travel required.
  • Previous management or supervisory experience preferred.
  • Must be able to lift 75 pounds consistently.
  • Must be willing to be fingerprinted and have the ability to pass a background check to obtain security badges for airport locations.
  • Work under pressure while still maintaining near 100% accuracy.
Job Details  
Company Name : spirit airlines
Location : Las Vegas, Nevada 
Job Type : Full-Time

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