Lead Agent | Spirit Airlines, Fort Lauderdale

Website Spirit Airlines

If You are Looking for Jobs in Fort Lauderdale, Check out this Lead Agent Job vacancy in Fort Lauderdale. We offer a competitive salary and comprehensive benefits to our team members including medical, dental, STD, LTD, life insurance, 401(k), paid time off, travel benefits, and much more.

We strive to maintain a professional, yet friendly environment and promote professional and career development for our team members.

Your Duties And Responsibilities as a Lead Agent

  • Provide feedback to Leadership regarding GSA work performance.
  • Assign activities and duties to Guest Service Agents to ensure completion of tasks for check-in, compliance, arrival, and departure.
  • Maintain involvement in guest relations, including guest complaints, Lost and Found, distressed guests and special guest arrangements, and ensure company guest service standards are maintained or exceeded.
  • Oversee ticketing and enplaning/deplaning areas and be responsible for their assigned area.
  • Track and encourage teams in achieving revenue goals.
  • Oversee specialty departments (BSO, Immigrations, CBP, and IROPs center) as needed.

Who Can Apply For This Position 

  • Strong operational knowledge
  • Exercise creative problem solving and use of own initiative
  • Able to multi-task and prioritize quickly
  • Thrives within a team-oriented environment
Job Details  
Company Name : Spirit Airlines
Location : Fort Lauderdale, Florida
Job Type : Full-Time

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