Airport Jobs in Mazatlán | Customer Service Agent

Website Alaska Airlines

If You are Looking for Jobs in Mazatlán, Check out this Customer Service Agent Job vacancy in Mazatlán. The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS). As a member of the passenger service team, this individual contributor role responds to guest inquiries and performs various tasks in ticketing, check-in, and boarding areas.

Your Duties And Responsibilities as a Customer Service Agent

  • Evaluate and prepare flights by arranging seat assignments and load, coordinating special meals, and upgrades.
  • Perform boarding and gate duties (e.g., checking flight tickets, assisting and directing passengers, making announcements, checking aircraft, and confirming cabin security).
  • Process and secure passenger luggage.
  • At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction.

Who Can Apply For This Position 

  • Flexibility to work varied shifts (e.g., weekends, holidays).
  • Ability to participate in paid training.
  • Ability to learn and operate a computerized reservation system.
  • Ability to adapt to performing work according to set procedures.
  • Ability to anticipate the needs of others in a fast-paced environment.
Job Details 
Company Name : Alaska Airlines
Location : Mazatlán, Sinaloa, Mexico
Job Type : Full-Time


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