Integrated Customer Services | Frankfurt

Website American Airlines

If You are Looking for Jobs in Frankfurt, Check out this Integrated Customer Services  Job vacancy in Frankfurt. Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of yourself. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Your Duties And Responsibilities as an Integrated Customer Services

  • Perform a range of airport associated duties and be prepared to support the daily operation in any capacity required in the following areas: Check-in & Security, Gates, Transfer, Arrival (where applicable)
  • Perform all security functions where passenger contact is involved, i.e. check passengers’ documents and screen passengers at check-in and at the departure gate (where applicable)
  • Promote and sell American Airlines services and products to our customers
  • Attend and complete all compulsory training by the given deadlines
  • Search and observation of all areas of the operation and passengers a well as escorting of passengers
  • Work closely with and take instructions from the Lead Agents responsible for the flight/work areas/shift
  • Conduct relevant administrative duties e.g. pre-flight and post-flight departure
  • Represent American Airlines by adhering to the uniform standards and by adopting a customer-focused approach at all times

Who Can Apply For This Position 

  • Be a representative of the company at all times
  • Have a well-groomed appearance & adhere to the uniform standards at all times
  • Be willing and able to work in a shifting environment (including weekends, bank, and public holidays)
  • Be reliable and punctual
  • Comply with all American Airlines policies and procedures
Job Details  
Company Name : American Airlines
Location : Frankfurt 
Job Type : Full-Time

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