Delta Airlines Jobs in Salt Lake City, UT, USA | Customer Experience Specialist

Website Delta Airlines

If You are Looking for Jobs in Salt Lake City, Check out this Customer Experience Specialist Job vacancy in Salt Lake City. Delta Air Lines is the most awarded airline for customer satisfaction. We are looking for Customer Experience Specialists to join our high-energy call center environment.

As a member of our Reservations team, you will join a service and sales-focused team passionate about listening to, caring for, and connecting with customers. In this role, you will answer calls in an efficient

Your Duties And Responsibilities as a Customer Experience Specialist

  • Specialists consistently sell travel-related services, including car rental and credit card vendor partner products.
  • Specialists must understand and adhere to all Delta and U.S. Department of Transportation (DOT) compliance requirements.
  • There are future opportunities to advance to specialty teams that respond to customer concerns or resolve complex international ticketing issues.
  • As Delta continues to offer new ways for our customers to connect with us, Specialists may assist customers via Twitter, Facebook, or other emerging social media platforms.

Who Can Apply For This Position 

  • Be at least 18 years of age.
  • Authorized to work in the United States.
  • New hires are flexible in working PM shifts with 2 consecutive days off which will likely be offered midweek.
  • Digital literacy in navigating web-based and airline-specific software applications, email, instant messaging, and internet searches.
  • Demonstrate clear, cheerful, and courteous verbal and written communication using appropriate grammar, tone, and pronunciation.