Customer Service Manager Jobs | Dallas, American Airlines

Website American Airlines

If You are Looking for Jobs in Dallas, Check out this Customer Service Manager Job vacancy in Dallas. ​This job is a member of the Cargo Services Team within the SVP International & Cargo Division.

Your Duties And Responsibilities as a Customer Service Manager

  • Supervises employees who scan, transport, and sort mail, and who load and unload mail to and from ground equipment and aircraft
  • Leads and directs airport personnel to perform their work in a safe and efficient manner in compliance with Federal, State, and Local regulations including DOT, FAA, and other government agencies
  • Promotes a professional culture that is both socially responsible and ethical
  • Establishes and maintains effective relationships with external and internal customers that foster compassion, authenticity, integrity, respect, and dignity
  • Provides direction and appropriate support structure using effective resources to enable the team to deliver high performance

Who Can Apply For This Position 

  • Ability to work extra hours when there are operational needs
  • Ability to work rotating shifts including weekends, holidays, and days off
  • Willing to produce current and unexpired Driver’s License
  • Willing to take a pre-employment drug screening test
  • Ability to demonstrate strong customer service and communication skills with the ability to interact effectively with all levels throughout the organization
  • Must be able to obtain USPS clearance, which includes cleared drug screen, criminal history, fingerprinting, and a 5-year US residency requirement
Job Details  
Company Name : American Airlines
Location : Dallas, TX, USA
Job Type : Full-Time


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