Customer Service Agent | Southwest Airlines, Boise

If You are Looking for Jobs in Boise, Check out this customer Service Agent Job vacancy in Boise. Provides legendary Customer service by handling ticketing, baggage check-in, baggage claims, reservations, information inquiries, and resolving complaints and problems.

Your Duties And Responsibilities as a Customer Service Agent

• Deals with mishandled Customers as a result of oversales delayed or canceled flights, lost, delayed, or damaged luggage. Resolves such problems quickly and within guidelines established by the Company
• Provides current and accurate fare, schedule, reservations, and flight arrival/departure information and answers all general inquiries from Customers and other visitors to the airport terminal
• Completes forms and reports as required by the company
• Writes irregularity and complaint reports as required
• Any other duties as assigned by the supervisor or Station Manager
• Duties may vary due to the size and organization of the station
• Must be able to meet any physical ability requirements listed in this description.
• May perform other job duties as directed by Employee’s Leaders.

Who Can Apply For This Position 

• Must be able to perform all job functions within a limited space
• Must be able to effectively communicate verbally by telephone, face to face and on public address systems
• Must possess good written and oral skills
• Must be able to communicate information and instructions verbally or via radio equipment
• No education requirement
• No experience requirement
• Must be able to lift and/or move items up to 70 pounds on a regular basis and repetitively lift and/or move weights of 40 to 50 pounds onto raised surfaces.
• Must be able to perform all job functions within a limited space
• Must be able to effectively communicate verbally by telephone, face to face and on public address systems
• Must possess good written and oral skills
• Must be able to communicate information and instructions verbally or via radio equipment
• No education requirement
• No experience requirement
• Must be able to obtain a SIDA badge and meet all local airport requirements.
• May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work on international flights
• Must be able to lift and/or move items up to 70 pounds on a regular basis and repetitively lift and/or move weights of 40 to 50 pounds onto raised surfaces.

Job Details  
Company Name : Southwest Airlines
Location : Boise, ID, USA
Job Type : Full-Time 
Job Posted on : 23-June-2022