Customer Service Agent | Southwest Airlines, Boise

Website Southwest Airlines

If You are Looking for Jobs in Boise, Check out this customer Service Agent Job vacancy in Boise. Provides legendary Customer service by handling ticketing, baggage check-in, baggage claims, reservations, information inquiries, and resolving complaints and problems.

Your Duties And Responsibilities as a Customer Service Agent

  • Deals with mishandled Customers as a result of oversales delayed or canceled flights, lost, delayed, or damaged luggage. Resolves such problems quickly and within guidelines established by the Company
  • Provides current and accurate fare, schedule, reservations, and flight arrival/departure information and answers all general inquiries from Customers and other visitors to the airport terminal
  • Completes forms and reports as required by the company
  • Writes irregularity and complaint reports as required
  • Any other duties as assigned by the supervisor or Station Manager
  • Duties may vary due to the size and organization of the station
  • Must be able to meet any physical ability requirements listed in this description.
  • May perform other job duties as directed by Employee’s Leaders.

Who Can Apply For This Position 

  • Must be able to perform all job functions within a limited space
  • Must be able to effectively communicate verbally by telephone, face to face and on public address systems
  • Must possess good written and oral skills
  • Must be able to communicate information and instructions verbally or via radio equipment
  • No education requirement
  • No experience requirement
  • Must be able to lift and/or move items up to 70 pounds on a regular basis and repetitively lift and/or move weights of 40 to 50 pounds onto raised surfaces.
  • Must be able to perform all job functions within a limited space
  • Must be able to effectively communicate verbally by telephone, face to face and on public address systems
  • Must possess good written and oral skills
  • Must be able to communicate information and instructions verbally or via radio equipment
  • No education requirement
  • No experience requirement
  • Must be able to obtain a SIDA badge and meet all local airport requirements.
  • May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work on international flights
  • Must be able to lift and/or move items up to 70 pounds on a regular basis and repetitively lift and/or move weights of 40 to 50 pounds onto raised surfaces.
Job Details  
Company Name : Southwest Airlines
Location : Boise, ID, USA
Job Type : Full-Time 
Job Posted on : 23-June-2022

To apply for this job please visit careers.southwestair.com.