Website American Airlines
If You are Looking for Jobs in Chicago, Check out this Customer Service Agent Job vacancy in Chicago. Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of yourself.
As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Your Duties And Responsibilities as a Customer Service Agent
- Provides assistance with passenger check-in and cargo acceptance.
- Interprets government rules and requirements for domestic and international travel or cargo shipments.
- Meets and dispatches aircraft within established times.
- Provides assistance to distressed passengers and customers.
- May be required to drive and operate air stairs up to various types of aircraft in order to enplane and deplane passengers.
- May be required to perform Passenger Operation Control functions including air-to-ground communication as well as Tower functions.
- Protects company property and revenue.
- Provides for safe travel.
- Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks.
- Uses organizational skills to perform multiple tasks within a limited time period.
- Is self-motivated and requires minimal supervision.
- Responds to and assists during security and emergency situations.
- Follows internal/external policies and procedures.
Who Can Apply For This Position
- Bilingual language skills are required in some locations
- Applicable valid driver’s license as required by local authorities
- Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
- Completion of a pre-employment drug screen, comprehensive background check, and/or fingerprinting to satisfy company and security requirements
- Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Job Details Company Name : American Airlines Location : Chicago Job Type : Full-Time