Customer Experience Specialist | Delta Airlines Careers

Website Delta Airlines

If You are Looking for Jobs in Minneapolis, Check out this Customer Experience Specialist Job vacancy in Minneapolis. Delta Air Lines is the most awarded airline for customer satisfaction. We are looking for Customer Experience Specialists to join our high-energy call center environment.

Your Duties And Responsibilities as a Customer Experience Specialist

  • Specialists consistently sell travel-related services, including car rental and credit card vendor partner products.
  • As Delta continues to offer new ways for our customers to connect with us, Specialists may assist customers via Twitter, Facebook, or other emerging social media platforms.
  • There are future opportunities to advance to specialty teams that respond to customer concerns or resolve complex international ticketing issues.

Who Can Apply For This Position 

  • Be at least 18 years of age.
  • Authorized to work in the United States.
  • New hires are flexible in working PM shifts with 2 consecutive days off which will likely be offered midweek.
  • Digital literacy in navigating web-based and airline-specific software applications, email, instant messaging, and internet searches.