Customer Experience Specialist | Air Canada, Edmonton

Website Air Canada

Air Canada is looking for Customer Experience Specialists to join our team at the Edmonton Airport. In this customer-facing position, you will play an important part in ensuring that all flights are ready for secure and on-time departures by assisting passengers at airport counters and gate locations. If You are Looking for Jobs in Edmonton, Check out this Customer Experience Specialist Job vacancy in Edmonton.

Your Duties And Responsibilities as a Customer Experience Specialist

  • Conduct passenger check-in.
  • Prepare and issue tickets and boarding passes.
  • Assist pre-boarding passengers and provide information on flight schedules and routes.
  • Act as Ground Hosts and Hostesses.

Who Can Apply For This Position 

  • Availability to attend and successfully pass a two (2) to four (4) weeks full-time paid training program
  • Pass security clearance and obtain the Transport Canada security card
  • Availability to work in shifts
  • Proven problem resolution skills and the ability to effectively multi-task
  • The ability to work within strict timelines in order to maintain on-time departures
  • Previous customer service experience
  • Excellent communication and teamwork skills
  • Eligible to work in Canada
  • Priority will be given to candidates bilingual in English and French. However, strong consideration will also be given to candidates fluent in English and one or more of the preferred languages.
Job Details  
Company Name : Air Canada
Location : Edmonton, AB, Canada
Job Type : Full-Time

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