Customer Assistance Representative – American Airlines

Website American Airlines

If You are Looking for Jobs in Austin, Check out this Customer Assistance Representative  Job vacancy in Austin. American Airlines is seeking Full Time Customer Assistance Representatives at the Austin-Bergstrom Airport

Your Duties And Responsibilities as a Customer Assistance Representative

  • Accepting, checking and tagging customers’ baggage at kiosks
  • Processing and completing credit card baggage transactions at kiosks
  • Assisting customers with self-service kiosk check-in and kiosk baggage processing
  • Queuing lines in ticket counter areas
  • Accepting and activating customers’ self-tagged baggage
  • Performing clearance and verification of documents at kiosks
  • Possibly performing additional related duties as deemed operationally necessary by management in with the collective bargaining agreement
  • Work shifts that include irregular and/or extended hours, weekends and holidays

Who Can Apply For This Position 

  • High School diploma or GED or international equivalent
  • Must be 18 years of age or older
  • Read, write, fluently speak and understand the English language.
  • Bilingual language skills may be required in some locations
  • Applicable valid driver’s license as required by local authorities
  • Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
  • Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Job Details  
Company Name : American Airlines
Location :  Austin, TX, USA
Job Type : Full-Time


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