Customer Assistance Representative – American Airlines

Website American Airlines

If You are Looking for Jobs in Charlotte, Check out this Customer Assistance Representative Job Vacancy in Charlotte. American Airlines is seeking Part-Time Customer Assistance Representatives at the Charlotte/Douglas International Airport

Your Duties And Responsibilities as a Customer Assistance Representative

  • The Customer Assistance Representative interacts with customers in a courteous, efficient, friendly, and professional manner:
  • Accepting, checking, and tagging customers’ baggage at kiosks
  • Performing clearance and verification of documents at kiosks
  • Possibly performing additional related duties as deemed operationally necessary by management in with the collective bargaining agreement
  • Processing and completing credit card baggage transactions at kiosks
  • Assisting customers with self-service kiosk check-in and kiosk baggage processing
  • Accepting and activating customers’ self-tagged baggage
  • Work shifts that include irregular and/or extended hours, weekends, and holidays

Who Can Apply For This Position 

  • High School diploma or GED or international equivalent
  • Must be 18 years of age or older
  • Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
  • Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
  • Must be authorized to work in the U.S.
  • Read, write, fluently speak and understand the English language.
  • Applicable valid driver’s license as required by local authorities
  • Completion of a pre-employment drug screen, comprehensive background check, and/or fingerprinting to satisfy company and security requirements
Job Details  
Company Name : American Airlines
Location : Charlotte, NC, USA
Job Type : Full-Time

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