Call Centre Representative at WestJet Airlines in Calgary

Website WestJet Airlines

Join the WestJet team as a Call Centre Representative in Calgary and help provide exceptional customer service to our valued passengers. Apply now and start your career in the exciting world of aviation!

Duties and Responsibilities

  • Book air travel for internal and external guests, answer questions, and provide general information about travel with WestJet;
  • Provide pre and post-booking support, such as changing and canceling reservations, using our reservation system;
  • Effectively research and make decisions based on the information you have available to you while balancing the needs of the guest with the needs of the business;
  • Adhoc projects as assigned.

Q: Where is this job located?

A: The job is located within 1 hour of WestJet’s Head Office in Calgary, Alberta.

Q: What experience is needed to apply for this position?

A: A combination of two years of experience in customer service and/or sales is required for this position.

Q: What language proficiency is required for this position?

A: Fluency in English and French, both verbally and in writing, is required for this position.

Conclusion: If you are fluent in both English and French, have a background in customer service and/or sales, and are located within 1 hour of WestJet’s Head Office in Calgary, we encourage you to apply for this exciting opportunity to join the WestJet team as a Call Centre Representative. With strong communication skills, advanced computer skills, and a flexible schedule, you will be well-equipped to provide exceptional service to our valued passengers. Don’t miss out on this chance to start your career in the aviation industry – apply now!


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