Call Center Agent

Website Air Transat

Looking for a new career opportunity in Canada? Consider applying for a call center agent position with Air Transat. In this role, you will be responsible for providing excellent customer service to clients by answering inquiries and resolving issues over the phone. With competitive pay and benefits, this could be the perfect fit for you. Learn more about the call center agent job with Air Transat in Canada and apply today.

Duties and Responsibilities

  • Be the voice of Transat by answering inbound calls from customers and travel agents for reservations or flight changes
  • Promote Transat products (e.g. seat selection, baggage, special services, insurance, etc.)
  • Guide our customers during their navigation on our websites
  • All of this, with great listening skills, empathy, and a sincere desire to offer an outstanding service

Q: What language proficiency is required for this job?

A: Bilingualism is listed as an asset, but the job is also available in French or English only.

Q: What experience is needed for this job?

A: The job description states that the ideal candidate should be comfortable using various computer systems and applications and should have great customer service skills.

Conclusion: If you are skilled in using computer systems and have a passion for providing excellent customer service, consider applying for the call center agent position with Air Transat. Whether you are bilingual or proficient in French or English only, there may be a fit for you. While the job description does not specify the location or any specific benefits, it could be a great opportunity for you to start a new career in Canada.

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