Business Solutions & Operations Officer | Emirates, Dubai

Website Emirates

If You are Looking for Jobs in Dubai, Check out this Business Solutions & Operations Officer Job vacancy in Dubai. To provide comprehensive systems and business support functions in Skywards (Emirates Loyalty Programme), to influence members to behave in ways that positively affect profit drivers for the airline.

This includes roles related to partnership & product launches, life-cycle and tier management, commercial coordination and tactical promotions, ensuring availability of the Loyalty functions at agreed performance levels to the user community, and administering the platform.

Your Duties And Responsibilities as a Business Solutions & Operations Officer

  • Support partnership and product managers in techno-functional conversations, lead the systems integration and test end-to-end business processes.
  • For partnership launches, act as a key point of contact for partner technical teams. Work within the Project Management Framework and manage the end-to-end techno-functional delivery of projects.
  • Provide timely updates to all relevant internal and external stakeholders.
  • Support delivery of the new product and/or partnership models: act as systems/channels subject matter experts provide inputs to the business owner when scoping and designing products or partnership models.
  • Support business requirements documentation, and provide techno-functional input for negotiations and contracting.
  • support change management/process improvements to identify and executive improvement initiatives and lead business process documentation.

Who Can Apply For This Position 

  • Required: Strong stakeholder management skills and experience.
  • Ability to multi-task effectively and strong attention to detail.
  • Operational experience in delivering cross-functional projects.
  • Ability to direct project delivery to meet key performance indicators Some IT qualifications and considerable exposure to Windows and Office applications.
  • Excellent written and spoken English.
  • Experience in the airline and/or travel industry.
Job Details  
Company Name : Emirates
Location : Dubai, United Arab Emirates
Job Type : Full-Time

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