Business Solutions & Operations Controller Job in Dubai

Website Emirates

If You are Looking for Jobs in Dubai, Check out this Business Solutions & Operations Controller Job vacancy in Dubai. Emirates Skywards, the award-winning loyalty program of Emirates and flydubai, has marked more than 20 years of excellence, innovation, and unmatched rewards.

Over the past 2 decades, the loyalty program has exponentially grown its membership base by offering value and rich, personalized experiences to its members around the world.

Your Duties And Responsibilities as a Business Solutions & Operations Controller

  • Gain an understanding of various internal Skywards processes as well as those of vendors, suppliers, and partners with the aim of identifying key system and process improvements.
  • Deliver all projects in a timely manner, within budgets, and as per agreed quality standards.
  • Manage end-to-end user and business process testing to ensure all business requirements are met.
  • Maintain a central repository of all relevant documentation.
  • Contribute to the sourcing, evaluation, and selection of solution vendors.
  • Participate in partner launch negotiation meetings as the Skywards systems expert.
  • Support partner contracting to ensure system formats, procedures, terms & conditions are correctly represented.
  • Ensure all systems and processes are in place to maintain agreed levels of operation and business continuity.
  • Ensure that all identified stakeholders and end-user communities are fully briefed well in advance of the new functionality introduced to manage the adoption of change.

Who Can Apply For This Position 

  • Experience in delivering complex/cross-functional projects
  • Excellent stakeholder and vendor management
  • Cross-functional work experience, leading through influence
  • Good understanding of ROI and other key performance metrics
  • Excellent written and spoken English.
  • Flexible to work longer hours when required and open to travel for business.
Job Details  
Company Name : Emirates
Location : Dubai, United Arab Emirates
Job Type : Full-Time


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