British Airways Jobs | Cabin Crew Job in Denver

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If you are looking for Jobs in Denver, you can apply for this Cabin Crew Job. Contributes to maximizing onboard revenue and the “Charity Cloud” program by efficiently promoting the on-board meals, products, and charity services and thereby achieves individual and team targets.

Duties And Responsibilities What You Have to Do

Customer Service:

  • Provides constant excellent customer service to passengers by attending to their pre-bookings, requests, and needs.
  • Ensures proper and secure handling of cash and credit card payments received against individual sales and donations managed by him/her.
  • Identifies and assists passengers experiencing stress or difficulties by the corresponding policies and procedures detailed in the Operations Manual and other relevant instructions.

Safety Measures:

  • Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times.
  • Administers first aid to passengers where necessary.
  • Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures).
  • Informs Cabin Supervisor, Flight Crew, and Captain, as appropriate, with any irregularities and malfunctions promptly.

Crosschecking and Reports:

  • Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment, and other specified equipment before take-off; provides a report for any deficiencies to Cabin Supervisor and/or Captain as appropriate.
  • Carries out the post-flight briefing and assessment reports as per adopted policies and procedures: provides objective evaluation of the Cabin Supervisor, reports any problems or discrepancies on the flight, closing, and sealing of duty-free containers.
  • Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of ‘Cabin Supervisor’ when designated as such by the Captain.
  • Assists in ensuring the aircraft cabin are cleaned thoroughly at transit stations and that adequate re-catering and duty-free products are provided before flying.
  • Ensures orderly and complete handover/takeover of the cabin to/from catering, cleaning, and/or maintenance staff.
  • Maintains necessary professional and safety knowledge and competitiveness by attending recurrent training, emergency procedures training, and educational workshops and by ensuring current license.
  • Contributes to team effort by accomplishing related results and achieving allocated sales targets and objectives.

Conduct:

  • Ensures timely attendance, proper grooming, fitness, and legality of self for the assigned flights. Attends “Briefing” to ensure acknowledgment of flight details, distribution of roles, targets, security checks, boarding, etc.