British Airways Jobs | Cabin Crew Job in Charlotte

Website British Airways

If you are looking for Jobs in Charlotte, you can apply for this Cabin Crew Job. British Airways (BA) is the flag carrier and the largest airline in the United Kingdom-based on fleet size, or the second-largest, behind easyJet, when measured by passengers carried. The airline is based in Waterside near its main hub at London Heathrow Airport.

Duties And Responsibilities What You Have to Do

Customer Service:

  • Provides constant excellent customer service to passengers by attending to their pre-bookings, requests, and needs.
  • Identifies and assists passengers experiencing stress or difficulties by the corresponding policies and procedures detailed in the Operations Manual and other relevant instructions.
  • Contributes to maximizing onboard revenue and the “Charity Cloud” program by efficiently promoting the on-board meals, products, and charity services and thereby achieves individual and team targets.
  • Ensures proper and secure handling of cash and credit card payments received against individual sales and donations managed by him/her.
  • Welcomes passengers and assists in their boarding formalities; enters necessary data into the aircraft logbook as per Air Arabia and GCAA/CAA adopted procedures.

Safety Measures:

  • Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times.
  • Administers first aid to passengers where necessary.
  • Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action by the SOPs (Standard Operating Procedures).
  • Informs Cabin Supervisor, Flight Crew, and Captain, as appropriate, with any irregularities and malfunctions promptly.

Crosschecking and Reports:

  • Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment, and other specified equipment before taking off; provides a report for any deficiencies to Cabin Supervisor and/or Captain as appropriate.
  • Maintains necessary professional and safety knowledge and competitiveness by attending recurrent training, emergency procedures training, and educational workshops and by ensuring current license.
  • Contributes to team effort by accomplishing related results and achieving allocated sales targets and objectives.
  • Assists in ensuring the aircraft cabin are cleaned thoroughly at transit stations and that adequate re-catering and duty-free products are provided before flying.
  • Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of ‘Cabin Supervisor’ when designated as such by the Captain.

Conduct:

  • Ensures timely attendance, proper grooming, fitness, and legality of self for the assigned flights. Attends “Briefing” to ensure acknowledgment of flight details, distribution of roles, targets, security checks, boarding, etc.