British Airways job in London | Customer Experience Manager

Website British Airways

If You are Looking for Jobs in London, Check out this Customer Experience Manager Job vacancy in London. we are focused on ensuring our home airport offers our customers a world-class experience, developing our teams to become more agile and adaptable; leading the ramp-up in our flying program and overcoming the associated operational challenges this brings.

Your Duties And Responsibilities as a Customer Experience Manager

  • We are looking for someone who is able to lead our front-line colleagues to deliver exceptional customer service.
  • You will be responsible for leading our customer experience team to deliver the customer proposition
  • Across all touchpoints in Terminal 5  Terminal 3, departures, connections, and arrivals.


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