Baggage Service Agent

Website WestJet

Looking for a part-time job in Toronto? Consider a career as a CSA (Baggage Service Agent) with WestJet. In this role, you will be responsible for handling and processing luggage for our passengers, ensuring their travel experience is smooth and stress-free. If you have strong customer service skills and are ready to join a dynamic and growing team, apply for a CSA position with WestJet today

Q: What are the job duties and responsibilities?

A: The main responsibilities in this role include acting as an Arrivals Agent for guest inquiries, initiating delayed baggage investigation and damage baggage assessment, tracking arriving flight details and monitoring baggage carousels, communicating with ground handlers about baggage, ensuring proper security measures are followed for in-bond baggage, proactively re-routing baggage, receiving and processing airside expedite baggage, coordinating baggage swaps, managing Lost item reports and Found item inventory, and providing exceptional guest service.

Q: What experience is needed for the job?

A: Minimum 6 months experience as a CSA is considered an asset.

Q: Where is the job located?

A: The job is located in Toronto, ON, Canada.

Q: What are the benefits and perks of the job?

A: WestJet provides all employees with a competitive total rewards package. In addition, they offer a fun and friendly culture with colleagues who work together to win, travel privileges for the employee and their family, and flexible savings and benefit programs.

Conclusion: If you are looking for a part-time job in the aviation industry and enjoy providing exceptional customer service, consider applying for the CSA – Baggage Service Agent position at WestJet. With competitive benefits and the opportunity to work with a team of friendly colleagues, it could be the perfect fit for you.


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