Baggage Service Agent

Website WestJet

Looking for a part-time job in Vancouver? Consider applying for the Baggage Service Agent position at WestJet. As a CSA, you will be responsible for assisting passengers with their baggage, ensuring timely and efficient handling of luggage, and providing exceptional customer service. Join the WestJet team and start your career in the exciting world of aviation. Apply now for the Baggage Service Agent position at WestJet Careers.

What are the main responsibilities of this role?

Act as Arrivals Agent for all guest inquiries, initiate delayed baggage investigation and damage baggage assessment, track arriving flight details and monitor baggage carousels, monitor inbound arrival times and ensure Flight Information Display System is accurate, communicate with ground handlers regarding departing/arriving baggage, ensure proper security measures for in-bond baggage, proactively re-route baggage, receive and process airside expedite baggage, coordinate baggage swaps and manage bulk outs during IROP flights, investigate and update delayed baggage reports, contact guests with updates on open delayed baggage reports, and manage Lost item reports and Found item inventory.

What experience is needed to apply for this job?

A minimum of 6 months of experience as a CSA is considered an asset.

Where is this job located?

Vancouver, BC, Canada

What are the benefits and perks of this job?

WestJet provides a competitive total rewards package and offers a fun and friendly culture with colleagues who work together to win, travel privileges for the employee and their family, and flexible savings and benefit programs.

Conclusion:  This is a great opportunity for those with intermediate skills in Microsoft applications and Airport computer systems, as well as a demonstrated ability to provide exceptional guest service. The role offers the chance to work in a dynamic environment and provides various benefits and perks. If you have the necessary experience and are looking for a part-time position in Vancouver, BC, we highly recommend applying for this CSA – Baggage Service Agent role at WestJet.


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