Analyst | Spirit Airlines, Orlando

Website Spirit Airlines

If You are Looking for Jobs in Orlando, Check out this Analyst Job vacancy in Orlando. Independently orchestrate plans for operational recovery throughout the entire network to touch each Guest impacted by Irregular Operations. Support Guest Services personnel by providing communication, guidance, and instruction during irregular operations.

Drive creative solutions between different work groups during guest service recovery while adhering to company guidelines

Your Duties And Responsibilities as a Analyst

  • Solution Orientation: Quickly assess situations and make balanced and informed decisions for the needs of the Guest and the Business. Proactively think ahead to potential recovery for stations and impacted Guests.
  • Align the Airline with DOT Requirements: Maintain DOT compliance by managing and updating various departments and levels of management on tarmac delays and delay causes.
  • Excel in Escalation Resolution: Resolve Guest escalations at all Guest-facing areas of the operation including Airports and Guest Care (Contact Centers, Social Guest Care) teams as subject matter experts on all policies, procedures, and operational concerns.
  • Increase System-wide Support: Provide technical answers and solutions from various departments and levels of management by maintaining the system and procedural expertise.
  • Engage all levels of Company team members in order to support all departments and stations.
  • Promote Emergency Response Readiness: Assist with Emergency Response readiness by compiling flight manifests and performing flight lockdown during an incident. Participates in Manifest Team Drills.

Who Can Apply For This Position 

  • Acts methodically and quickly to make decisions based on information on hand.
  • Consistently follow through with everything he/she starts.
  • Remain calm in stressful and escalated situations.
  • Domestic & International Travel under 10% of the time.
  • Always Create a positive work environment from an off-site location in order to achieve accountability without the need to be in all places.
Job Details  
Company Name : Spirit Airlines
Location : Orlando, Florida
Job Type : Full-Time

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