Website American Airlines

If You are Looking for Jobs in Orlando, Check out this Customer Assistance Representative Job Vacancy in Orlando. American Airlines is seeking a Full-Time Customer Assistance Representative at the Orlando International Airport

JOB REQUIREMENTS

Must be 18 years of age or older
Completion of a pre-employment drug screen, comprehensive background check, and/or fingerprinting to satisfy company and security requirements
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Read, write, fluently speak and understand the English language.
Bilingual language skills may be required in some locations
Applicable valid driver’s license as required by local authorities
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
Must be authorized to work in the U.S.
Queuing lines in ticket counter areas
Accepting and activating customers’ self-tagged baggage
Performing clearance and verification of documents at kiosks
Possibly performing additional related duties as deemed operationally necessary by management in with the collective bargaining agreement
Accepting, checking, and tagging customers’ baggage at kiosks
Processing and completing credit card baggage transactions at kiosks
Assisting customers with self-service kiosk check-in and kiosk baggage processing
Work shifts that include irregular and/or extended hours, weekends, and holidays