American Airlines jobs in Fort Worth | Customer Service Agent

Website American Airlines

If You are Looking for Jobs in Fort Worth, Check out this Customer Service Agent Job vacancy in Fort Worth. American Airlines is seeking a Part-Time Customer Service Agent at the Dallas/Fort Worth Airport

Your main responsibilities in this role include the following:

  • The Customer Service Agent interacts with customers in a courteous, efficient, friendly, and professional manner.
  • Promotes and sells air travel to the traveling public or freight forwarders.
  • Assists with passenger check-in and cargo acceptance.
  • Meets and dispatches aircraft within established times.
  • Assists distressed passengers and customers.
  • Follows internal/external policies and procedures.
  • Depending on airport location this position may work in various weather conditions.
  • May be required to perform Passenger Operation Control functions including air-to-ground communication as well as Tower functions.
  • Protects company property and revenue. Provides for safe travel.
  • Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks.
  • Responds to and assists during security and emergency situations.
  • Due to flight operations, Customer Service Agents work shifts that include irregular and/or extended hours, weekends, and holidays.

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