Alaska Airlines Jobs in Spokane | Passenger Service Agent

Website Alaska Airlines

If You are Looking for Jobs in Spokane, Check out this Passenger Service Agent Job vacancy in Spokane. The Passenger Service Agent is responsible for assisting guests with travel needs by responding to guest inquiries and resolving complaints, and performing various tasks in baggage, ticketing, check-in, and boarding flights.

Your Duties And Responsibilities as a Passenger Service Agent

  • Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers, and boarding flights).
  • Evaluate and prepare flights by arranging seat assignments, directing guests, and making announcements using a PA system processing upgrades and standby requests.
  • Process and secure guest luggage. Enters and maintains delayed or damaged luggage claims using a data entry system.
  • Ensure cabin accommodations.
  • Assist with mishandled guests as a result of oversold flights, delayed or canceled flights, lost, delayed, or damaged luggage.
  • At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction.

Who Can Apply For This Position 

  • Ability to juggle multiple tasks in a fast-paced environment.
  • Ability to learn and operate a computerized reservation system.
  • Typing speed of at least 25 WPM.time.
  • Must be able to bend, stoop, squat, reach and grasp.
  • Ability to perform basic mathematics.
  • Ability to work a flexible schedule including nights, weekends, and holidays.
  • Ability to consistently lift 50 pounds.
  • Must be able to stand for long periods of
Job Details  
Company Name : Alaska Airlines
Location : Spokane, Washington
Job Type : Full-Time


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