Airport jobs in Santa Ana | Operations Agent

Website Southwest Airlines

If You are Looking for Jobs in Santa Ana, Check out this Operations Agent Job vacancy in Santa Ana. An Operations Agent provides legendary Customer Service by assuring weight and balance of aircraft, efficient boarding of aircraft, and coordinating Ramp, Operations, Provisioning, and aircraft servicing to accomplish on-time performance.

Your main responsibilities in this role include the following:

  • Operates boarding bridge, coordinates boarding and deplaning Customers;
  • Responsible for ground security and assuring operations follow security procedures;
  • Prepares dispatch release forms and collects weather reports from OTIS for the Crew;
  • Arranges for fueling of aircraft as required;
  • Works with Gate Agents in expediting the check-in process collects boarding passes and/or electronic boarding data, and verifies boarding counts;
  • Handles Station AMS and radio communications traffic;
  • Prepares dispatch release forms and collects weather reports from the informational system for Crewmembers and keeps all Station Team members apprised of flight and weather information;
  • Advises Dispatch, FLIFO, and Stations of flight departures/arrivals;
  • Closes out flights; files and maintains accurate flight papers;
  • Must be able to communicate information and instructions verbally or via radio equipment;
  • May perform the duties of a Freight Agent;
  • Coordinates special services needed on aircraft such as servicing lavatories, cabin grooming, wheelchairs for Customers, and special emergency cleaning;