Airport jobs in Lima | Customer Service Agent

Website Delta Air Lines

If You are Looking for Jobs in Lima, Check out this Customer Service Agent Job vacancy in Lima. As a Customer Service Agent, you will be central in demonstrating that commitment to our customers by making their travel experience as smooth and pleasant as possible.

Your main responsibilities in this role include the following:

  • Greet customers and guide and assist them with the ticketing and baggage check-in process.
  • Use a computer to sell, print, and reissue tickets.
  • Customer Service Agent serving as a Gate Agent helps our customers with routing, trip planning, and gate boarding. The duties include:
  • Use computers to assist customers with seat availability, gate announcements about the boarding process, flight status, checking and handling baggage, and managing and initiating the boarding process.
  • Manage the check-in process, ensuring that customers have the proper documentation for travel.
  • Practices safety-conscious behaviors in all operational processes and procedures.
  • Operate jet ways to place them in position before aircraft arrival and lift open, close, and secure aircraft doors.
  • Practices safety-conscious behaviors in all operational processes and procedures.
  • Tag baggage and perform lifting tasks that involve transferring baggage from scales to conveyor belts. Several other lifting tasks will involve handling items as low as floor level and as high as waist level.